Your care manager
sent you to Phia.

If you have UnitedHealthcare Community Plan, your care manager may connect you with Phia, a Pennsylvania medical group that supports you between OB visits. Nurses, therapists, lactation help, and nutrition support, by text, at no extra cost.

What happens next.

After your care manager connects you, here’s what to expect. You don’t have to do anything to get started.

Hi, did someone from Phia just call me?

Yes! Your care manager referred you. Is now a good time for a quick call with a nurse?

Phia · Pennsylvania number

We reach out to you.

After your referral, we’ll text or call you from a Pennsylvania number, make sure your plan covers everything, and set up a quick first call with a nurse.

I’m 32 weeks and so tired lately.

That’s really common. Tell me more, and we’ll make a plan together.

Nurse

A nurse gets to know you.

Your first call takes about 20 minutes, whenever works for you. We learn your history, what you need, and what’s on your mind.

Is there any help getting rides to my appointments?

8:12 PM

Yes. Let me find ride options near you.

8:15 PM

Then we stay in touch.

Your team checks in through pregnancy and your baby’s first year. Text anytime, and a real person answers.

Hi, did someone from Phia just call me?

Yes! Your care manager referred you. Is now a good time for a quick call with a nurse?

Phia · Pennsylvania number

We reach out to you.

After your referral, we’ll text or call you from a Pennsylvania number, make sure your plan covers everything, and set up a quick first call with a nurse.

I’m 32 weeks and so tired lately.

That’s really common. Tell me more, and we’ll make a plan together.

Nurse

A nurse gets to know you.

Your first call takes about 20 minutes, whenever works for you. We learn your history, what you need, and what’s on your mind.

Is there any help getting rides to my appointments?

8:12 PM

Yes. Let me find ride options near you.

8:15 PM

Then we stay in touch.

Your team checks in through pregnancy and your baby’s first year. Text anytime, and a real person answers.

Phia nurse wearing a headset
Phia nurse wearing a headset

Phia answers first. A nurse steps in.

When it matters, a maternity nurse joins your thread. Day or night.

Text Phia

Text Phia

Help with all of it, in one place.

One team, no extra cost, and your OB always stays your doctor.

Phia, any hour

Answers when you need them.

Phia answers questions, sends reminders, and checks in by text, day or night, in any language.

Nurses

Nurses who know birth.

Labor and delivery and postpartum nurses join your thread when you need one. Average response time is about 6 minutes.

Everyday needs

Help beyond medical.

Food and nutrition support, rides, baby supplies, and housing. Phia connects you with local resources and benefits.

Care team

Specialists on demand.

Therapists, lactation consultants, and dozens of other provider types can step into the same chat, already caught up.

Phia, any hour

Answers when you need them.

Phia answers questions, sends reminders, and checks in by text, day or night, in any language.

Nurses

Nurses who know birth.

Labor and delivery and postpartum nurses join your thread when you need one. Average response time is about 6 minutes.

Everyday needs

Help beyond medical.

Food and nutrition support, rides, baby supplies, and housing. Phia connects you with local resources and benefits.

Care team

Specialists on demand.

Therapists, lactation consultants, and dozens of other provider types can step into the same chat, already caught up.

Good to know.

Still have questions? Text Phia or ask your care manager.

Who can use Phia?

UnitedHealthcare Community Plan members in Pennsylvania who are pregnant or recently gave birth, when their care manager or doctor connects them.

Does Phia cost anything?

No. There’s no extra cost to you. We confirm your coverage when we first reach out.

Do I need to download an app?

No. Phia works over regular text messages. Save the number and text whenever you need to.

Does Phia replace my OB?

No. Your OB always stays your doctor. We’re the team between your visits, and we keep your doctors in the loop.

Is my information private?

Yes. Phia is HIPAA compliant. Your messages are shared with your care team only to support your care.

What if it’s an emergency?

Phia is not for emergencies. If you think you or your baby are in danger, call 911 or go to the nearest emergency room.

Say hi whenever you’re ready.

Say hi whenever you’re ready.

Save Phia’s number and send a text. Any hour, any language, through pregnancy and postpartum. Not for emergencies; call 911.

Text Phia

Request a referral

Say hi whenever you’re ready.

Save Phia’s number and send a text. Any hour, any language, through pregnancy and postpartum. Not for emergencies; call 911.

Text Phia

Request a referral